Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Élan Syvor collects and retains data necessary for your trading activities. How this information is collected and stored is detailed in the Privacy Policy below.

Our policy is shaped by the following principles:

• To ensure complete transparency regarding our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process your data at every step so you can make informed decisions. We maintain clear, documented guidelines and processes for handling data on this website. Our policy details the specific methods we use, providing you with clear, concrete information about how it is used. You are in control here.

We will always provide timely updates whenever we determine you should be informed. Transparency is central to our approach.

Our trained staff are always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of {country}. You can contact us at: info@elan-syvor.com

• We do not permit any use of personal data beyond what is set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of {site_name} services and facilitating connections between trader members and third-party trading platforms. Processing may also be required to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may process data as needed to provide administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, {site_name} collects and processes personal data.

• To fully and effectively use the essential tools required to protect your personal data and safeguard your rights in this context:

At any time, you can contact us to access all of your personal data. We can also update or delete it upon request. In addition, we can facilitate requests to transfer your data to you or to a designated third party. We offer these services and support so you can more easily exercise your rights to privacy and control.

• Secure your personal data:

Our security systems meet the highest standards with bank‑grade protections and controls. While no system can be guaranteed 100%, we remain committed to continually upgrading our systems to the highest possible level and reinforcing the safeguards we have in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data relating to natural persons.

The terms of our policy apply to all natural persons who are identifiable or already identified. This includes any individual who can be, or has been, identified in connection with data entrusted to us or data we can access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not knowingly collect information from individuals under 18. We also prohibit anyone under 18 from using our platform for any purpose. If we become aware of a user or any information related to a person under 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data necessary to enable your use of our services. When required, we may also request personal data to verify ownership of an account, for example. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

Although you are not required to share your data with us, opting not to do so may limit the services we can provide. It may also result in restrictions on your ability to access or use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We do, however, collect data such as your account activity, IP address, and the date and time of each access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record the language associated with your account.

Regarding personal data collection, we only collect and retain the information you consent to provide when you connect, through us, to a third-party trading platform.

The personal data you have provided to third-party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes outlined in this Policy. All such uses and processing comply with applicable laws in {country}.

The company will only handle, process, or transmit your data in compliance with applicable laws in {country}. The legal bases for this are as follows:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorize us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• Data processing is necessary to comply with legal obligations.

If you would like more information about the data processing the company is legally required to carry out, please contact us by email.

Below is a list of the specific purposes for which we may use your personal data, along with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and perform other related operations and services, the company may, where necessary, share anonymised personal data with authorised third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by the relevant companies’ privacy policies. This may include various digital trading platforms.

To better serve our clients and improve overall service quality, the company may share personal information with its affiliates and partner companies.

As required by law, or to protect our company’s rights and assets and those of our third-party partners, we may disclose data to competent legal or regulatory authorities.

In the event of a critical business transaction—such as the sale of the company, seeking investment, or obtaining a loan—relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Service Providers

To facilitate site analytics and work with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and industry standards.

Cookies—small files stored on your device when you visit a website—are used to collect information about browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are removed when you close your browser. The others are persistent cookies, which remain saved in your browser even after your session ends. These cookies help the site recognize you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Cookies have been disabled or deleted

If you wish to delete or block cookies, you must do so via your browser settings. Follow the links below for step-by-step guidance on how to manage this in the most widely used browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some operations and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as needed for the operations outlined elsewhere in this policy. It may be kept longer to comply with local laws, regulations, or internal company policies.

Your personal data will be shared—at your request and at your discretion—with third-party trading platforms for 12 months. Upon the expiry of those 12 months, and with your consent, that data will be shared for a further 12 months.

Our operations include the regular review of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organizations

When necessary to deliver our services and/or for security reasons, personal data may be transferred to third countries (countries outside your own) and to international organizations under robust security measures. We apply the highest standards of data protection to safeguard your information and to ensure you can exercise your legal rights and remedies in every instance.

All residents of the EEA (European Economic Area) are protected by data privacy laws and safeguards.

• Data transfers are always carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection safeguards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, pursuant to Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details on the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with the highest-level technical and organizational measures, aligned with industry best-practice standards. These measures help prevent unlawful or accidental destruction, loss, or alteration of that data.

Although we exercise the utmost care and apply industry-leading data protection practices as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers loss or damage of an incidental, intangible, or consequential nature. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other similar cause.

If we receive legally binding requests from regulators or other legal authorities, we may be required to disclose your personal data to those authorities. Once disclosed under legal compulsion, we cannot control how those authorities handle, store, or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online

11. Links to third-party websites

On this site, you may find links to third-party applications and websites. Please note that these entities are neither affiliated with nor controlled by the company, and our privacy policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting its website before sharing personal data. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify this policy at any time. We will notify you of changes on our website and through other appropriate channels. The updated Privacy Policy will be posted on the website and, unless otherwise specified, will take effect immediately upon publication.

13. Your Personal Data Rights

You have full control and final say over how your personal data is used, including the ability to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of any processing we perform.

On this page, residents of the EEA can find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and it will be provided to you in electronic form. If you request additional copies of the data we are processing, beyond the initial copy provided, a reasonable fee may be charged.

Rights granted by law and in our Privacy Policy must not be exercised in a way that infringes on the rights of others. The company may refuse or restrict access to personal data if providing access would infringe on the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether due to omission or incorrect information, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the full right to request the deletion of your personal data under the following circumstances: 1) Your personal data has been processed without your consent or outside lawful grounds. 2) You ask for its removal and the Company has no legal obligation to retain it. 3) You no longer consent to or accept any processing by us, even if lawful and based on our legitimate interests or those of a third-party provider. 4) We are required by law to delete your data.

The right to deletion may be overridden by legal obligations under EU law or the laws of any Member State. Likewise, it does not apply where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data when you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where European Union or Member State law prevents deletion. 2) With your consent, when required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

The Right to Data Portability

You have the right to access and review any personal data you have provided, if you have consented in any manner to its collection and it is processed by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data erased. However, this right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it stop. This does not apply where there is a compelling legal basis to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may at any time object to the processing of your personal data for any direct marketing purposes.

Right to Refuse or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe that your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has designated regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of Member States.

Upon receiving your request concerning your personal data and its processing, we will give you access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is needed, we will notify you of the revised deadline within one month of receiving your request.

The requested information will be provided to you electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or decline a request if it is considered frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual requesting personal data, to ensure data protection and security.